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FarmNode

Helette De Jager

FAQ

Frequently asked questions

Citrii Software offers three integrated platforms designed to support the fresh produce value chain:

  • FarmNode: A smart farm management system supporting production planning, irrigation, crop protection and more
  • PackSys: A packhouse operations system that manages intake, traceability, compliance and more
  • FreshView: A traceability platform that connects farm, packhouse and export data into one unified view

Our pricing is based on the size and complexity of your operation. Contact us for a quote

For technical support or product-specific assistance, please contact our support team at support@citrii.com or call us directly at +27 883 9723

We have been successfully implemented across citrus, table grapes, macadamias, avocados, mangos and blueberries.

We are active in South Africa, Egypt, Botswana, Malawi and USA with new regions being added through partner collaborations

FarmNode

Frequently asked questions

FarmNode is the intuitive backbone of your farm configured to your unique operations, built on historical data and always thinking ahead to drive sustainable success.

We offer in-field scout training and digital support resources. Training can be arranged through your technical advisor or by contacting training@citrii.com.

Yes, the mobile app supports offline data collection and syncs automatically when back online.

Absolutely. FarmNode tracks key environmental, social and governance (ESG) metrics, making it easier for farms to meet compliance and sustainability goals

Our system allows for precise pest scouting, automated threshold alerts, spray planning, and historical reporting to help optimize chemical use and support Integrated Pest Management (IPM).

FarmNode - Scouting on a orchard
FarmNode - Tunnels
PackSys

Frequently asked questions

PackSys is a smart, purpose-built system that powers the entire packhouse workflow, from incoming bins to outgoing pallets. 

Yes. PackSys offers fully customisable PDF reports. You can modify the design and information displayed, and our development team is available to assist with adding any additional data you may require

Yes, the mobile app supports offline data collection and syncs automatically when back online

Yes. PackSys supports direct data submissions to exporters, and pallet data can be sent seamlessly to PPECB/ECERT as required 

Yes. We have studied a variety of packhouse workflows and can tailor the system to suit different operational requirements. Features can be added or adjusted if they do not interfere with core system functions

Yes. Our 24-hour support team is on standby to assist with any system-specific issues, regardless of the time

PackSys - Fruit into bins in the field
PackSys - Working in the packhouse
PackSys - Packhouse view
FreshView

Frequently asked questions

FreshView is a traceability platform that connects farm, packhouse and export data into one unified environment to gain ownership over data. 

FreshView is a centralised data solution that connects farm, packhouse and export data into a unified environment. It enhances operational efficiency, supports accurate financial management and empowers data-driven decisions, ensuring traceability, regulatory compliance and full visibility from intake to dispatch

FreshView integrates seamlessly with various data sources, from standard ERP systems and pallet trackers to more complex Data Factories and Excel-based platforms. It utilises APIs and custom connectors to work alongside your existing infrastructure without disrupting current workflows

FreshView provides a wide range of reporting tools, from real-time dashboards to fully customisable reports. These serve multiple functions, including internal performance tracking and client communication. Reports can be exported or accessed online, with options for automated scheduling and delivery

Yes. FreshView is built to scale with your business. Backed by best practices in Infrastructure Monitoring, Semantic Modelling, Change Implementation, data management, security and system design, it adapts to evolving operational needs and integrates well with larger infrastructures

PackSys - Filling bins
PackSys - Loading onto packhouse